We provide recreational boat excursions on river waters. Our services include guided tours, boat transportation, and related maritime experiences. All excursions are subject to weather conditions, safety regulations, and operational requirements. We reserve the right to modify, cancel, or reschedule services based on safety considerations or circumstances beyond our control.
Our services are weather-dependent and may be cancelled or modified due to adverse conditions. We do not guarantee specific wildlife sightings, weather conditions, or exact itinerary adherence. Services are limited to designated river areas and approved routes. Capacity restrictions apply to all vessels. We reserve the right to refuse service to individuals who pose safety risks or violate our policies.
All content, including but not limited to photographs, videos, route information, promotional materials, logos, and written content related to our services, remains our exclusive intellectual property. Passengers may take personal photographs during excursions but cannot use our branded materials for commercial purposes without written consent. Any professional photography or videography requires prior authorization.
Participation in river boat excursions involves inherent risks including but not limited to water-related accidents, weather changes, and equipment malfunctions. Our liability is limited to the maximum extent permitted by law. We are not responsible for personal injuries, property loss, or damages arising from passenger negligence, pre-existing medical conditions, or circumstances beyond our reasonable control. Passengers participate at their own risk and are strongly advised to obtain appropriate insurance coverage.
Bookings require advance payment and are subject to availability. Cancellations made more than 48 hours before departure may receive partial refunds. No refunds are provided for cancellations within 24 hours of departure or no-shows. We reserve the right to cancel services due to safety concerns, insufficient bookings, or operational issues, in which case full refunds will be provided.
Any disputes arising from these terms or our services shall be resolved through binding arbitration in accordance with applicable arbitration rules. Parties agree to attempt good-faith mediation before pursuing arbitration. These terms are governed by local maritime and commercial laws. Any legal proceedings must be initiated within one year of the incident or service date.
We collect and process personal information necessary for service provision, safety compliance, and communication purposes. Passenger data is protected according to applicable privacy laws and is not shared with third parties except as required by law or safety regulations. Photographs taken during excursions may be used for promotional purposes unless passengers explicitly opt out.
These terms may be updated periodically to reflect operational changes, legal requirements, or service improvements. Continued use of our services after modifications constitutes acceptance of updated terms. Significant changes will be communicated through our booking system or website notifications.